Communication & Interpersonal Skills (Free Preview)
In today’s competitive world, effective communication skills are more essential than ever before. While your technical skills may get your foot in the door, your people skills are what will open more doors for you. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
Effective communication involves active listening, awareness of body language, empathy and building rapport, questioning and clarifying. Barriers to communication can lead to misunderstanding and confusion . Interpersonal skills enable a person to interact positively and work effectively with others . Employers identify communication and team work as the core competencies they look for while hiring.