Refund & Cancellation Policy
For classroom courses we do not offer any refunds after a person has started the course. We offer full opportunity to understand the nature of the courses before signing up for the courses. We also offer demo sessions to interested students. Hence once they start the classes, we do not offer any refund or cancellation. While we make every effort to run courses as advertised, we reserve the right to change course content, assessment, dates and facilitators.
For online courses, you can request a full refund up to 24 hours after paying for access to a course provided you have not yet started the course and accessed the materials. Any request for refunds after 24 hours following purchase, or once you have accessed the materials, if approved, will receive a credit note which can be used towards a future SoaringEagles online course. In such cases, 20% of the course fee will be charged as an administration fee. This will only be granted if you have accessed less than 25% of the course. Credit notes expire after 12 months. SoaringEagles will process the refund in the form of credit note due to you as soon as possible and, in any case, within 30 calendar days of the day on which you requested it. While we make every effort to run courses as advertised, we reserve the right to change course content, assessment, dates and trainer/moderator.